Holiday Closings:
Martin Luther King, Jr. Day: January 16, 2012
Memorial Day: May 28, 2012
Independence Day: July 4, 2012
Labor Day: September 3, 2012
Thanksgiving: November 22-23, 2012
Year-end Holiday Closing: December 22-25, 2012 and December 29, 2012 through January 1, 2013.

Your Order

Our dedication to quality and service is backed by a commitment to customer satisfaction. Each individual order is triple-checked for quality and accuracy. In addition, all orders are carefully packaged to ensure safe transit to your location. In the unlikely event you do receive an incorrect order, you must contact our Customer Service Department within 5 business days of receipt at 800.448.7256.

Returns, Credits and Refunds

Customers who have purchased NEWTON products from a retail store location will be asked to return to that place of business to request a refund, replacement or store credit in accordance with their return policy.
NEWTON's 30-Day Guarantee:If you are not satisfied with a product you have purchased directly from NEWTON, call 800.448.7256 to request a RMA (Return Merchandise Authorization) number. All returns must be pre-approved and the request must be made within 30 days from the date of purchase. Once the RMA# has been issued, return the merchandise along with the original invoice to 2360 Rockaway Industrial Blvd. NW, Conyers, GA 30012. Upon receipt of your returned merchandise, a credit will be applied to your account. This credit will cover only the purchase price of the product less a 25% handling fee, and will not include any shipping charges incurred. Single remedies and custom-manufactured products are not eligible for credit.

Damaged or Lost Shipment

Damages incurred during transit must be reported within 3 business days of the delivery date, as determined by carrier records. All packaging material must be saved until a claim is completed with the carrier. We are not responsible for any orders that are lost or stolen after the carrier has confirmed delivery. Any such claim should be taken up with the carrier and is the responsibility of the customer.

Payments

Acceptable methods of payment are by VISA, MasterCard, American Express and Discover credit/debit cards that are issued through United States institutions. A $30.00 fee will be charged on all returned checks. These terms are subject to change without notice.

Privacy Policy

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect our or others’ rights, property or safety.

Stores~Wholesale Returns & Credits

Wholesale customers please view a link to applicable policies found on the Stores~Wholesale Literature page.

Thank you for choosing NEWTON Homeopathics!

www.newtonlabs.net      Ph: 800.448.7256   info@newtonlabs.net   Fax: 800.760.5550